Spectrum Internet® Launches in Rural Athens CountyFebruary 8, 2020
Charter’s significant investment brings new broadband, mobile, enhanced video and phone services to more than 2,400 homes and businesses
COLUMBUS, Ohio – Feb. 7, 2020 – Charter Communications, Inc. today announced that following the completion of its all-digital network upgrade, it has launched Spectrum Internet and other service offerings for more than 2,400 homes and business in rural Athens County, Ohio, enabling true broadband speeds there for the first time.
The announcement was made at a celebration marking the completion of the network expansion with several state and local government officials, including Ohio Lt. Gov. Jon Husted, state Sen. Frank Hoagland and state Rep. Jay Edwards.
Over the last two years, Charter has invested more than $900 million in infrastructure and technology in Ohio, expanding its broadband network to nearly 60,000 additional homes and businesses in the state, especially in areas that lack access.
In 2018, Charter increased the reach of its 41-state broadband network to almost 500,000 additional U.S. homes and businesses, with 34 percent of those in rural areas like Athens County, continuing Charter’s push to deliver broadband to more unserved areas of the country.
“Our investment brings a whole new world of digital access and opportunity to this rural community,” said Mark Dunford, Regional Vice President for Spectrum’s Southern Ohio Region. “Upgrading the Spectrum footprint to a two-way, interactive digital service, gives residents and businesses the tools they need to succeed in today’s economy. With the support of a good business climate and strong economy, Charter has been able to make the investments necessary to get broadband to more places in the state like Athens County.”
“We are determined to help more Ohioans have the opportunity to participate in the modern economy, education system, and healthcare system by expanding broadband across the state,” said Lt. Governor Jon Husted. “Governor DeWine and I are grateful for Spectrum’s investment that will help improve the quality of life for more Ohioans.”
“Dedicated investment in broadband and cellular networks is huge for the region,” said state Sen. Frank Hoagland. “Closing the digital divide that currently exists across Appalachia is key to driving growth and opportunity for all who live here.”
“Reliable high-speed internet is vital to the success and well-being of residents and businesses across rural Ohio,” added state Rep. Jay Edwards. “This investment creates new access to reliable broadband, ensuring Ohioans living in rural communities will be able to take advantage of the opportunities broadband brings for better education, healthcare, and good-paying jobs.”
Spectrum Internet features the fastest internet starting speeds of 100 Mbps, with connections available up to 1 Gbps, plus no modem fees, data caps or contracts. Spectrum Mobile™ is built on America’s largest, most reliable LTE cellular network, combined with a nationwide network with hundreds of thousands of Spectrum WiFi hotspots. Spectrum TV® now offers more than 200 HD channels, 20,000 On Demand movies and shows, an advanced program guide, search and parental control functions.
Spectrum has been communicating with customers about the upgrade and the need to install a Spectrum digital receiver for each of their televisions. Customers can receive one or more digital receivers at no cost for one, two or five years, depending on the customer’s programming package and other qualifying factors.
Residential customers can obtain digital receivers through direct shipment to their home by calling 1-855-707-7328.
After the conversion is complete, customers will need to return any previously used equipment. Spectrum customers may return the equipment one of two convenient ways:
Customers who received new equipment by mail may use the FedEx return label that came with the new equipment. Drop off the equipment at any FedEx location.
Customers may bring equipment to any The UPS Store location. UPS will package and return your equipment at no charge, simply mention it is a Spectrum equipment return. Be sure to keep the receipt for your records.
Residential customers may call 1-855-707-7328 for more information. Business clients can learn more at spectrumbusiness.net/support.
Spectrum is a suite of advanced broadband services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband communications company and the second largest cable operator in the United States. Spectrum provides a full range of services, including Spectrum TV®, Spectrum Internet®, Spectrum Voice®, and Spectrum Mobile™. Spectrum Business® similarly provides scalable, and cost-effective broadband communications solutions to small and medium sized business organizations, including Internet access, business telephone, and TV services. Spectrum Enterprise is a national provider of scalable, fiber-based technology solutions serving many of America’s largest businesses and communications service providers. Charter’s advertising sales and production services are sold under the Spectrum Reach® brand. Charter’s news and sports networks are operated under the Spectrum Networks brand. More information about Spectrum can be found at spectrum.com.